Privacy policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit and shop at combiy.com.

1. Information We Collect
- Personal information (name, email, address, phone number, payment details) provided during checkout.
- Non-personal data such as browser type, device, and pages visited.

2. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you regarding your purchase or customer service inquiries.
- To improve our website and services.

3. How We Protect Your Information
- We use SSL encryption to secure data transmission.
- We do not store payment information on our servers.

4. Sharing of Information
- We do not sell or rent your personal information.
- We may share data with trusted third-party service providers (e.g., payment processors, delivery partners) to fulfill your order.

5. Cookies
- We use cookies to enhance your browsing experience and track site performance.

If you have any questions, please contact us at:
Email: support@combiy.com

Questions & Answers

What is the difference between Mekar and Lilie?

Mekar is crafted from premium satin with a smooth, lustrous finish, making it suitable for elegant and special occasions. Lilie is made from soft cotton voile, offering breathable comfort for everyday wear.

Are the scarves comfortable for all-day wear?

Yes. Both collections are designed with comfort in mind. Mekar offers a lightweight satin feel, while Lilie is breathable and gentle on the skin for extended wear.

Do the scarves slip easily?

Our scarves are designed to be easy to style and stay in place with minimal adjustment. For best results, we recommend using a lightweight inner cap.

How should I care for my scarf?

We recommend gentle hand washing with mild detergent and air drying. Avoid high heat to preserve the fabric’s quality and shape.

Do you offer international shipping?

Yes, we ship worldwide. Shipping rates and delivery times will be calculated automatically at checkout based on your location.

Can I return or exchange my order?

We accept returns or exchanges for unworn items in original condition within the stated period. Please refer to our return policy for full details.

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